Last Updated: [[Date 05/29/2026]]

Customer satisfaction is important to us.
 

Return Eligibility

You may request a return within 10 days of receiving your order.

To qualify for a return, items must:

• Be unused

• Be in their original condition

• Be returned in the original packaging

• Include all accessories and components
   

Non-Returnable Items

For hygiene and safety reasons, certain personal care, beauty, or intimate products may not be eligible for return once opened.
 

Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 7 days of delivery.

Please provide:

• Order number

• Photos or videos of the issue

• Description of the problem

After review, we may offer:

• Replacement

• Full refund

• Store credit
   

Refund Processing

Approved refunds will be issued through the original payment method.

Refund processing times may vary depending on your financial institution and can take between 5–10 business days.
 

Return Shipping Costs

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.